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Information Technology

4 skills

Help desk support, system administration, and IT asset management

Classify problem severity; assign to
Help Desk Tech
Classify problem severity; assign to appropriate support group
techhelpdesk
Create user accounts; apply security
System Admin
Create user accounts; apply security roles; document completion
adminsystem
Schedule security patches; deploy to
Patch Management Analyst
Schedule security patches; deploy to endpoints; capture status
patchanalystmanagement
Track IT asset lifecycle, warranty s
Asset Manager
Track IT asset lifecycle, warranty status, user assignment
assetmanager